I saw back in January 2017 that Henry had announced the release of a new model Big Boy Steel in both .41mag and .327fed/mag.
I immediately went looking for the .327 model, only to learn they weren't due to ship until March 2017.
O.K. no problem.
I contacted Henry customer service asking about a more specific date timeline than March, because I wanted to get one as soon as they were released.
I was told to email the company president, Mr. Anthony Imperata, and let him know which rifle I wanted and my FFL's info.
Done.
Mr. Imperata emailed me back to say they would drop-ship my rifle factory direct, to my FFL to insure I received the one I wanted.
I gave my FFL a deposit of roughly 80% of retail just to make sure.
Next thing I know the website is changed, now to read, .41mag and .327fed/mag shipping April 2017.
I emailed customer service again asking about ship dates. This time I was told likely shipping late April.
Now the website has been changed again. Now it reads shipping LATE May.
This is getting to be ridiculous.
Are there quality control issues? Are there production problems? Shipping problems?
I don't mind waiting for a good thing, but these repeated delays are making me anxious.
I immediately went looking for the .327 model, only to learn they weren't due to ship until March 2017.
O.K. no problem.
I contacted Henry customer service asking about a more specific date timeline than March, because I wanted to get one as soon as they were released.
I was told to email the company president, Mr. Anthony Imperata, and let him know which rifle I wanted and my FFL's info.
Done.
Mr. Imperata emailed me back to say they would drop-ship my rifle factory direct, to my FFL to insure I received the one I wanted.
I gave my FFL a deposit of roughly 80% of retail just to make sure.
Next thing I know the website is changed, now to read, .41mag and .327fed/mag shipping April 2017.
I emailed customer service again asking about ship dates. This time I was told likely shipping late April.
Now the website has been changed again. Now it reads shipping LATE May.
This is getting to be ridiculous.
Are there quality control issues? Are there production problems? Shipping problems?
I don't mind waiting for a good thing, but these repeated delays are making me anxious.