Yes, this really happened today...

[Suprtek]

As I was repairing a large network printer today and a lady walks in...

Her: I just sent a report to this printer! Where is it?!

Me: I'm sorry, but the printer is being serviced.

Her: Oh no! I've been working on that report all day! I can't lose that report!!

Me: It's OK, the report should be on your computer.

Her: Oh! OK, thanks!

(Lady walks out...and a few minutes later returns.)

Her: I looked on my computer and I didn't see it but my computer is under my desk, could it have fallen behind it?

Me: Um, no. I meant it should still be IN your computer.

Her: Well where does it come out? I really need that report!!

Me: I'll be done in about 5 minutes. Why don't you just wait a bit and then try printing it again.

Her: OK, I'll try that.

Me: (still laughing)

 

[Bennettjh]

Ha! Sounds like my Dad.

 

[SEIndSAM]

Doesn't surprise me Supr, not at all.

 

[Scutter01]

Computers have been in virtually every home for almost 30 years. They're on almost every business desk in the world. There is absolutely 100% no excuse on this Earth for anyone to be that freaking ignorant.

 

[littletommy]

Sounds like my brother. I laughed my butt off when he told me he had an Ipad!

 

[Suprtek]

Computers have been in virtually every home for almost 30 years. They're on almost every business desk in the world. There is absolutely 100% no excuse on this Earth for anyone to be that freaking ignorant.

I've got 2 words for ya...government workers.

 

[scott delaney]

been there, done that with my customers

 

[hoosierdoc]

Computers have been in virtually every home for almost 30 years. They're on almost every business desk in the world. There is absolutely 100% no excuse on this Earth for anyone to be that freaking ignorant.

Relax.

some people just like to cross the t, and couldn't care less how the t got there in the first place

 

[Bennettjh]

I've had the same phone for 3 years... Still finding new features. I do understand the concept of a printer though.

 

[Scutter01]

Relax.

some people just like to cross the t, and couldn't care less how the t got there in the first place

The problem is that I'm the one they call when they can't be bothered to learn how to use the tool that's a major part of their job. And I deal with LOTS and LOTS of people like that. Frankly, I'm embarrassed for them. People like that are one of the reasons why this country is a laughingstock. I bet you they could name every winner of American Idol, though.

 

[Sgtusmc]

I was a tech for several years and the OP's convo brought back memories. It's pretty hard to not blatantly laugh in the face of ignorance.

 

[88GT]

This isn't new. It just has a different venue to manifest itself. Back before printers, when my mom was working, a PhD came to her with a vexing problem. He couldn't get the role of tape into the dispenser. He was trying to put 3/4" wide tape in a 1/2" dispenser. And don't even get me started on the inability to operate a basic thermostat. About 50% of my tenants don't understand how to heat or cool on when the season changes.

 

[Suprtek]

During my 27 years of experience dealing with all kinds of customers, I've gotten pretty good at knowing when not to say what I'm thinking. This was a tough one.

 

[mbills2223]

This couldn't have actually happened...you must've made it up...

 

[1mil-high]

Can't make that stuff up...

 

[Suprtek]

This couldn't have actually happened...you must've made it up...

It would be a better world if I did have to make this stuff up.

 

[RobbyMaQ]

So... did you finish fixing the printer? Because I was wanting to print this whole thread to show my wife.

 

[Hexlobular]

There didn't happen to be White-Out all over her screen, was there?

 

[Suprtek]

So... did you finish fixing the printer? Because I was wanting to print this whole thread to show my wife.

You should still be able to find it on your compputer...wait a minute.

 

[possum_128]

Did you tell her that if she is about to run out of printer paper to make sure she puts in the last sheet and make more copies?