My Experience

[Ltemfly4]

Hello all, just wanted to throw in my experience to my first time entering this store.
I was greeted with a look, and a seemingly condescending "can I help you". I know it doesn't seem bad, but this guys tone just oozed 'why are you here?' So I overlooked this and kept my smile on my face. I came in not really knowing what I wanted, but wanted to buy a gun. I had alot of cash on me. So to engage and ask him a question, I said " you guys probably don't have any Glock 42's in stock do you?" I was met again with a very unfriendly and sarcastic " no, couldn't keep them in stock even if we did" I was starting to feel a little more and more unwelcome. So trying to break the tension I said ' you guys have any specials going on right now?" To this he said "specials?" Like I asked in some foreign language. I said "yea, like deals or police trade-in's" he says. "No, and we're firm on our prices!" Keep in mind I've been in customer service my entire life, and can smile in the worst of situations. I have never felt so unwanted and uncomfortable in a place of business. I said to him "oh, ok." So I looked around for about 2 minutes, and left.
I just wanted to give my experience to anyone that is thinking of going here. Be aware that it's a fairly small store, and if it makes you uncomfortable to not feel welcome in a small place, you might want to think twice about this place.

 

[Trigger Time]

I've had the same treatment Every time I've went there. I've not paid it much attention as I figured they're just worried about getting robbed in that neighborhood or something. I've been there 4 times. They didn't have what I wanted 3 of the 4. I won't e back. My wife went with me the last time and felt the same way I did so I know it wasn't just me. I've found another shop that EARNS my business.

 

[Goodcat]

I've never had a pleasant experience either. Always seem disappointed a potentially customer is annoying them.

 

[LEaSH]

They have some moody-pants clercks working there. I used to use the range and browse. I bought a gun from them before they moved. Now forgetaboutit.

Amazed theyre still open.

 

[indygunguy]

On my one trip there I had a very similar experience.

With so many exceptional gun shops in the central Indiana area, I don't have a reason to go back there.

 

[Brandon]

I've actually had nothing but good experiences there buying guns/parts.

 

[762minigun]

They have some moody-pants clercks working there.

Who are also INGO members. Not me, but they are on here.

I've had nothing but positive experiences with them.

 

[rotortech]

This is a story that keeps getting told here on INGO. Seems the owner cares more about who he keeps employed there than staying in business. Too bad.

 

[churchmouse]

Same experience. Not anymore.

 

[LEaSH]

Who are also INGO members. Not me, but they are on here.

I've had nothing but positive experiences with them.

Too bad they don't care to explain all of these isolated experiences, eh?

 

[churchmouse]

Too bad they don't care to explain all of these isolated experiences, eh?

I just stated I had a similar experience. I was asked by PM what that was by a concerned member who has some associations with that business. I took some time and explained it to him.

Nuff said.

 

[public servant]

I've been there several times. Never had a bad experience. Any questions I had seemed to be welcomed and answered without the staff seeming to be bothered by them.

 

[Brandon812]

Been there twice. Didn't get any bad experience. Well, first time they were so crowed but they still asked if I needed help. I was just browsing then. 2nd time not so crowed, used their range. The guy that helps us was pretty nice.. but that was sometime last year. I dont know.

 

[Ltemfly4]

Sad to see so many bad experiences with this outfit. It's a shame too, cause the south side needs a friendly and well stocked gun shop! Think I might have to start investing in a store that cares more about the customers satisfaction and a friendly atmosphere! I might just get a kick out of building a happy client base!!!! I am In the market for a .22 pistol after I bought my 1911 a week ago. Unfortunately I won't be getting it here. Neither will any other of my "gun nut buddies"

 

[Shoots4Fun]

I've actually had nothing but good experiences there buying guns/parts.

I have had terrific experiences too.

 

[piercedjp]

I've always had good experiences at this store, but I did notice during my most recent visit that the prices seem to be getting a little more on the high side than they used to be. I saw more than a couple guns that were marked well above MSRP.

 

[dmonsche]

My experiences have been hit or miss. The first few times I was there i felt the same way. I stopped going and only recently started going back. The last time I went i was happy with my experience.

 

[DocHoliday]

Is it as bad as Pops Guns? I coughed for at least 30 minutes the last time I ever shot there. I thought I was going to die or get in a wreck from coughing so much. I've never even held a gun at that place. I went there to shoot bc someone got me a Groupon deal for my bday a couple years ago. The hangers for your targets were shot to death. MacGyver I think rigged up the range. I never had an issue with any attitudes but I never thought about even looking at a gun or buying one at the place. Pops Guns is the only place I've ever been dry fired on or had to look at an open lane for 40 minutes. That place sucks. I will keep my business at Bradis or a local shop where I live. Trading Post should change their signs if they are treating you guys like that. I've seen some customers that are ridiculous but in any job you are going to have your high maintenance ones. Just remember to treat others how you would like to be treated. Dang that's hard sometimes.

 

[BehindBlueI's]

Amazed theyre still open.

I'm not, they are usually pretty crowded. They must be doing something right. I've never had an issue, they've got .45 ammo at prices comparable to bulk ammo online, and of the three guns I've bought there the prices have always been fair. Plus they trust their clientele to carry inside the store. That's more respectful than many LGS.

 

[SaintsNSinners]

Why is there still a -1 on here... we dont do -1 on threads