I called Hornady in Oct. to inquire about a modified case and an OAL gauge that I was having trouble finding in stock at the same place. She quoted me MSRP price and almost $8.00 shipping making the total just under $55.00. I told her I would shop around and if I had trouble finding it in stock I would call her back. Found it for about $40.00 to the door. Like an idiot I gave her my address thinking she wanted to have it on file for literature and promos. I got a bill a month later for the items even though they were never shipped or received, and just ignored it thinking it was a mistake. Today I got a letter with a UPS tracking number, big red letters stamped on it saying past due and the date of 10/24/11 highlighted. I tracked it and that number has not been generated. (none of us has done this before) That pissed me off. What do they think they are doing? Do they hope to intimidate me into paying for something I don't want and never ordered? If that is the case, they have achieved the opposite. I will never buy anything of there's again and will do what I can to discourage others from doing so. Sounds like a tactic used on old people. What a pile of