Phone conversation today.
Me: You know that little button things that keep the cases from falling off the shell plate?
Dillon Dude: Yeah
Me: I lost one of the ones for my .45 acp set.
Dillon Dude: I'll throw a couple-few in the mail for you. The little ones will get away if you drop them. Merry Christmas!
I have broken stuff, lost stuff, worn stuff out, destroyed stuff through my own negligence. If it says "Dillon" on it, my experience has been they will send you a new one, no charge, no questions asked. They don't even make fun of you for your screw-ups.
Me: You know that little button things that keep the cases from falling off the shell plate?
Dillon Dude: Yeah
Me: I lost one of the ones for my .45 acp set.
Dillon Dude: I'll throw a couple-few in the mail for you. The little ones will get away if you drop them. Merry Christmas!
I have broken stuff, lost stuff, worn stuff out, destroyed stuff through my own negligence. If it says "Dillon" on it, my experience has been they will send you a new one, no charge, no questions asked. They don't even make fun of you for your screw-ups.