New 728VT milling machine.....really unhappy

[55fairlane]

2 weeks ago we set a 728VT milling machine in my garage, spent this weekend installing the power feed, traming in the vise, ect.....
Got around to firing the machine up and making chips....went thru the square up the blocks routine, will not square up (in Y ) I tried everything (including getting my text book out from when I served my apprenticeship) finally bolt a 2-4-6 to the table & in the vise....using Z run an indicator up & down the blocks......0055 in 3 inches, the head in nodding at me, crap, call PM.....got thru the details with them, new Kurt vise, new Lyndex collets, used interapid indicator, and started my apprenticeship in 1986....been running machines since then.....3 hours on the phone, try this, they that, thy this.....short answer I get to pull the column loose & shim it....$5722.16 for new machine & I get the privilege of fixing it.....feeling very cheated!
Please cheer me up or offer to fix my machine for me

 

[Michigan Slim]

I have a hammer. ?

 

[55fairlane]

Thanks bro.....

 

[indyjohn]

Seems to me they would run a baseline test before sending it out the door? Somebody there had to have cut out of work early the day they were building your machine.

 

[indyblue]

Sounds like they lied to you
Hope you get it worked out. I know I'd be pissed.

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[55fairlane]

Sounds like they lied to you
Hope you get it worked out. I know I'd be pissed.

Lied to is the story of my life.
Mike in service at PM claims PM will make it right with me, but at last I'm stuck fixing a new make machine.
Pissed? A little, this is how my life goes, as a child my toys came broken new in a box, as a young man I gave up on having nice things because junk was I was able to find, as an adult I expect more or at least full disclosure of you may have to fix it new outa the box......I have right at 7k invested at point and I have to fix the machine myself

 

[Hatin Since 87]

To be fair, $5700.00 for a mill? You get what you pay for.

 

[Brandon]

I have the same kind of luck.

 

[PGRChaplain]

Aaron, Sorry to hear this. This seems to be the New Normal now. A Body Man told me a while ago Factory Replacement Parts were the ones that didn't fit on the Assembly Line.