I have a right handed holster that I got in a trade a few years ago, but am a lefty... didn't know if I could trade in or exchange. Which is unfortunate as it's a hundred dollar holster new. :/ womp.
Purchased a left hand model Snap Slide for my wife's CCP like my right hand version and she didn't like it because it road to high for her. A quick email and it was returned for the Drop Slide version. No questions asked. No charge for the upgrade. They were a pleasure to do business with.
I have a right handed holster that I got in a trade a few years ago, but am a lefty... didn't know if I could trade in or exchange. Which is unfortunate as it's a hundred dollar holster new. :/ womp.
I sent an email to their customer service, gave all the pertinent info (make/model, belt clip style, etc), and got a response saying someone would be in touch. That was last week. Haven't seen anything, but I get about 50 emails a day, and I've been out of town on bidness. Whoopsies.
I'll post an update when I figure out/hear something.
the only issue I saw on their website dealt with owner status (original vs secondary). We will see.