Burris optics turn around time.

[XMil]

I had a scope let go and the"Current estimated turn around times are 5-6 weeks."

Is this accurate, or are they setting expectations low? I already bought a replacement as it's prime seasons for keeping the baddies off of my martin houses. This is the down side of warranties, no matter how generous they are, you are deprived of the item for as long as they take to get around to it.

 

[42769vette]

I had a scope let go and the"Current estimated turn around times are 5-6 weeks."

Is this accurate, or are they setting expectations low? I already bought a replacement as it's prime seasons for keeping the baddies off of my martin houses. This is the down side of warranties, no matter how generous they are, you are deprived of the item for as long as they take to get around to it.

Not all warranties have that downside. If Vortex can't fix your scope in 1 week, they send you new, fix yours when they can, and call it a refurbished.


I've also had them overnight binos to customers hunting location, and have them return the broken ones when they get through with their hunt. They do take your CC info incase you decide not to return the broken ones, but it's never charged if you return the broken item in a timely manner

 

[XMil]

Not all warranties have that downside. If Vortex can't fix your scope in 1 week, they send you new, fix yours when they can, and call it a refurbished.


I've also had them overnight binos to customers hunting location, and have them return the broken ones when they get through with their hunt. They do take your CC info incase you decide not to return the broken ones, but it's never charged if you return the broken item in a timely manner

Now THAT is a warranty! Thank you for the info.

 

[XMil]

I received my scope back from Burris. Not good. Sent in for not holding zero.

Distance: 50 yards.


Mfr: JSB Match Diablo
Weight: 8.44 gr
Cal: .177 cal
Air Riflle: Diana 460 Magnum
Mount: BLK Rimfire (mount stayed on rifle for scop swap).
Groups shot back to back with time to swap scope between.