Bought one of their spotting scope phone adapters at the NRAAM. First they screwed up and double charged me sales tax. They made good with a cash refund on the spot when I pointed it out. So that was good.
But now that I have had a chance to try it, I found it does not work with my phone/scope for multiple reasons.
I've been trying to reach them via multiple emails since last Monday. They do not respond to emails, and when I try to call them to get an RMA #, I reach an answering service that is quite possibly AI driven "Because no one is in the office due to the covid19 pandemic" Dafu????
And they make it clear on the website through a disclaimer that they will just "lose" your product and offer no refund or warranty if you send it back for repair or refund without an RMA#.
I left a message a few minutes ago, but I suspect that will be ignored as well. I'll give them a couple more days and then file a credit card dispute.
Oh, and the owner makes no attempt at hiding this is a side gig for him. Only the website is branded. Both the phone answering service and his Square account list his basement waterproofing biz as the business name.
It may work for you. Just understand if you buy it, practically speaking, all sales are final and there is no warranty.
But now that I have had a chance to try it, I found it does not work with my phone/scope for multiple reasons.
I've been trying to reach them via multiple emails since last Monday. They do not respond to emails, and when I try to call them to get an RMA #, I reach an answering service that is quite possibly AI driven "Because no one is in the office due to the covid19 pandemic" Dafu????
And they make it clear on the website through a disclaimer that they will just "lose" your product and offer no refund or warranty if you send it back for repair or refund without an RMA#.
I left a message a few minutes ago, but I suspect that will be ignored as well. I'll give them a couple more days and then file a credit card dispute.
Oh, and the owner makes no attempt at hiding this is a side gig for him. Only the website is branded. Both the phone answering service and his Square account list his basement waterproofing biz as the business name.
It may work for you. Just understand if you buy it, practically speaking, all sales are final and there is no warranty.