That's not very good customer service. The only times I needed to use customer service was with Ruger and Rock Island Armory and both were excellent.I have spoken to PTR customer service and supplied the requested info for an RMA. They are being very sluggish in their pace of response.
I heard they were known for break-in issues but oof. Brand new PTR91 GIR-K, just over $1,000 from Atlantic Firearms, and it fails to extract every two or three rounds. The bolt just won't unlock reliably. It's 30% of the way to being a bolt action .308.
120 rounds of M80 ball and it didn't improve at all. My arm's sore from running the charging handle over and over. Is this what $1000 buys on the American-made market now?
Got an email out to PTR now. Man this is a disappointment.
I think they were just backed up a bit from the holiday. They did provide a shipping label and luckily I still had the original box around (I, uh...kinda made a brass deflector out of it).That's not very good customer service. The only times I needed to use customer service was with Ruger and Rock Island Armory and both were excellent.
What are you rambling on about? This has nothing to do with the op.90% of inspections here turn into autopsies, the parts are so poor, or the assembly is so bad I pretty much have to star over.
Virtually all the $299 farm store/LSG 'Specials' have several serious issues and by the time they are corrected by a competent gunsmith, the total cost is what a quality firearm would have cost in the first place.
I never could understand why so many manufacturers were so highly spoken of on forums, but when the gauges were put on them they failed all over the place.
Everyone *Thinks* their choice is 'Great' even when you can show them the flaws, and I don't understand that.
Be aware a military M4 runs the government about $5,000.
They do run as advertised.
There is a series of videos, mostly on AR15s, showing the correct tools/gauges and what happens when things don't run correctly.
More people should watch those so at least they know the warning signs...
I don't know if these will help: