Phone took a crap, need recovery help.

[mcolford]

IT folks, my phone (Samsung Galaxy S3) took a crap. It turns on, usually immediately resets, thus making it impossible to recover pics, music etc. as I need it on to transfer stuff over to the memory card. Anyone got another idea as to how to recover it?

 

[GNRPowdeR]

I believe there's a "Safe Mode" that might help you boot, but I am curious if you tried anything / updated anything / installed / etc...

 

[Mark-DuCo]

My s3 crapped out in December last year and my wife's crapped out yesterday, I'm losing faith in Samsung. our will only turn on for about 5 seconds if you pull the battery and put it back in. I hope you find a way to get info off of yours. We lost a lot of pictures.

 

[mcolford]

My s3 crapped out in December last year and my wife's crapped out yesterday, I'm losing faith in Samsung. our will only turn on for about 5 seconds if you pull the battery and put it back in. I hope you find a way to get info off of yours. We lost a lot of pictures.

AT&T said the update is whats causing the problems, as its too large for the S3 to handle. I went to the S5 Active. Seems pretty solid so far.


I pulled the battery for about 12 hours, and so far its stayed on long enoughf or me to get most pictures transferred to my PC. Going to try for music next, but the pictures were more important, got lots of stuff from camping trips, etc of my kids on there.

 

[steveh_131]

First thing to try is clearing the cache.

Use this guide:
[Guide] Rebooting into Recovery Mode for the Galaxy S2, S3, and Tab2. - Android Forums at AndroidCentral.com

You'll need to power it off by removing the battery, since you're stuck in a bootloop.

Note: If it reboots while you're trying to access the recovery, I'll bet you've got a stuck power button.

 

[pute62]

Can't believe nobody's suggested uncoiled rice yet.