I was out looking at a knife and then decided to purchase, I thought about checking with Edged Tools and a few other places. Edged Tools was by far the best price, but it was out of stock. I sent a pm and with a fast reply was given the option to special order it. I mentioned that I was in no rush, a few days later I get another pm stating that it would be in the following week. Sure enough I get the pm that the knife is in stock and a reminder about the discount offer they are running, I pay for it that day and it gets delivered a few days later, so from the first pm with the item out of stock to delivery it was 11 days including a weekend. From now on when I looking to purchase a knife, I will be looking at Edged Tools, thanks for the great customer service.