Bought one of these Regent R 350CRs from a local dealer. I was impressed with what I read about it and liked it's looks. Unfortunately, that's where the love affair ends.
After field stripping it and giving it a good once over, I took it to the range this morning and experienced multiple FTFs with 4 different magazines! 2 Colt, 1 Wilson Combat, and the factory mag from Regent, as well as several failures to go to battery. I stopped counting after 15. I put a total of 100 rounds of round nose target ammo thru this today plus 10 rounds of hollow point.There would be an FTF every 3-5 rounds with each magazine. I had one of my Colt mags make it thru all 7 rounds (once)w/o a FTF. Winchester, Federal and Remmington, and had hic-cups with all of it. The gun DOES NOT like hollow points...failed to go to battery and FTF with each round, which presents a problem if using this for CC/self defense. I can't believe 4 different magazines were the problem which puts the FTFs squarely on the gun.
Needless to say I was NOT impressed. Now for accuracy, it's right up there with my Kimber! 2-2.5 inch patterns at 25 yards......very nice! However, the FTFs are a real downer. I guess I need to take it to a Smith and have the feed ramp polished and see if there is anything else that could be the issue. Right out of the box though, other than the accuracy, I can't say much positive about the operation of this firearm. Hell, my RIA performed way better than this straight out of the box!
I took it back to the dealer on 8-14-12. He was very disappointed with the performance as well, sent it back to the factory (Umarex) and we are still waiting to hear something from them.
*** Follow up*** September 7th, 2012:
Ok, got a call this morning from the gunshop where I bought my Regent 350CR 1911. Umarex returned the gun and claimed that it had aftermarket work done to it, specifically that the "feedramp had been cut too much and did not align up properly to consistantly feed the ammo" Well, all I can say is horse-hockey!! I had that gun all of 4 days! Bought it "new" in box on a Thursday, took it to the range that Saturday, and back to the shop that following Monday. Nobody has done ANY after market work on this gun! Umarex apparently does not want to stand behind something that should have never made it out of quality control.
Now, the good news, if you want to call it that. The gunshop where I bought it is willing to have their gunsmith look at it and see if it can be salvaged/repaired or whatever, and they will pick up the cost. I'm not sure if we're allowed to mention names of shops on this forum, but I want to give these guys 5 Stars ***** for customer service to this point. At this point they are willing to accept that this gun was sent out defective and are willing to at least try to make it right (depending on what the Gunsmith says).
As for Umarex, and the Regent R350CR, purchase these at your own risk! I'm sure not all of their guns are this poorly made ( at least I would hope not) but the fact that they want to accuse a customer of tampering with something new out of the box, that's still under warranty, and not standing behind their product, throws up numerous RED FLAGS for me. I'll never reccomend them or have ANYthing good to say about them from here on out.
After field stripping it and giving it a good once over, I took it to the range this morning and experienced multiple FTFs with 4 different magazines! 2 Colt, 1 Wilson Combat, and the factory mag from Regent, as well as several failures to go to battery. I stopped counting after 15. I put a total of 100 rounds of round nose target ammo thru this today plus 10 rounds of hollow point.There would be an FTF every 3-5 rounds with each magazine. I had one of my Colt mags make it thru all 7 rounds (once)w/o a FTF. Winchester, Federal and Remmington, and had hic-cups with all of it. The gun DOES NOT like hollow points...failed to go to battery and FTF with each round, which presents a problem if using this for CC/self defense. I can't believe 4 different magazines were the problem which puts the FTFs squarely on the gun.
Needless to say I was NOT impressed. Now for accuracy, it's right up there with my Kimber! 2-2.5 inch patterns at 25 yards......very nice! However, the FTFs are a real downer. I guess I need to take it to a Smith and have the feed ramp polished and see if there is anything else that could be the issue. Right out of the box though, other than the accuracy, I can't say much positive about the operation of this firearm. Hell, my RIA performed way better than this straight out of the box!
I took it back to the dealer on 8-14-12. He was very disappointed with the performance as well, sent it back to the factory (Umarex) and we are still waiting to hear something from them.
*** Follow up*** September 7th, 2012:
Ok, got a call this morning from the gunshop where I bought my Regent 350CR 1911. Umarex returned the gun and claimed that it had aftermarket work done to it, specifically that the "feedramp had been cut too much and did not align up properly to consistantly feed the ammo" Well, all I can say is horse-hockey!! I had that gun all of 4 days! Bought it "new" in box on a Thursday, took it to the range that Saturday, and back to the shop that following Monday. Nobody has done ANY after market work on this gun! Umarex apparently does not want to stand behind something that should have never made it out of quality control.
Now, the good news, if you want to call it that. The gunshop where I bought it is willing to have their gunsmith look at it and see if it can be salvaged/repaired or whatever, and they will pick up the cost. I'm not sure if we're allowed to mention names of shops on this forum, but I want to give these guys 5 Stars ***** for customer service to this point. At this point they are willing to accept that this gun was sent out defective and are willing to at least try to make it right (depending on what the Gunsmith says).
As for Umarex, and the Regent R350CR, purchase these at your own risk! I'm sure not all of their guns are this poorly made ( at least I would hope not) but the fact that they want to accuse a customer of tampering with something new out of the box, that's still under warranty, and not standing behind their product, throws up numerous RED FLAGS for me. I'll never reccomend them or have ANYthing good to say about them from here on out.
ty customer service would be bad for your business rep as well...even if your smith can get it running.
