Midwest Motorcycle Repair 3432 W Washington st Indianapolis IN
This is the last place on Earth you want to take your motorcycle for repair. I took my Honda Shadow 1100 in for stator replacement and was quoted an estimate of 2 hours for the job. When I picked the bike up, I was charged for 4 and a half hours of labor and the bike had mysteriously developed an anti-freeze leak and a loud-tapping noise coming from the motor. It is possible the tapping noise could be good spark from the new stator that is where the sound seems to be coming from; however they also broke the mounting position for my side chrome cover off of the engine case. They refused to take responsibility for any of these oversights and telling me and I quote “How do I know it wasn’t like that when you brought it in.” They then said to bring the bike back in for them to look at. I can’t bring the bike back in because it won’t hold fluid long enough to get there, and besides I would never again trust them to touch my bike for any reason. I now understand why they only accept cash as payment. Otherwise customers would have an option for protecting themselves like being able to stop payment on a check or dispute a credit card payment. I had it looked at by another mechanic who claims the coolant leak is from a seal that they caused to fail by messing with something they never needed to touch and they should have replaced it when they had the bike apart. The broken bracket the new mechanic said is just from plain stupidity and the mechanic at Midwest not knowing what he was doing. Not only am I dissatisfied with the service I received, but I also feel that I was slighted and mislead during the repair process. They asked me to come to the shop several times when they had questions about things any qualified mechanic should have known. If you take your bike here for repair you will regret it.
This is the last place on Earth you want to take your motorcycle for repair. I took my Honda Shadow 1100 in for stator replacement and was quoted an estimate of 2 hours for the job. When I picked the bike up, I was charged for 4 and a half hours of labor and the bike had mysteriously developed an anti-freeze leak and a loud-tapping noise coming from the motor. It is possible the tapping noise could be good spark from the new stator that is where the sound seems to be coming from; however they also broke the mounting position for my side chrome cover off of the engine case. They refused to take responsibility for any of these oversights and telling me and I quote “How do I know it wasn’t like that when you brought it in.” They then said to bring the bike back in for them to look at. I can’t bring the bike back in because it won’t hold fluid long enough to get there, and besides I would never again trust them to touch my bike for any reason. I now understand why they only accept cash as payment. Otherwise customers would have an option for protecting themselves like being able to stop payment on a check or dispute a credit card payment. I had it looked at by another mechanic who claims the coolant leak is from a seal that they caused to fail by messing with something they never needed to touch and they should have replaced it when they had the bike apart. The broken bracket the new mechanic said is just from plain stupidity and the mechanic at Midwest not knowing what he was doing. Not only am I dissatisfied with the service I received, but I also feel that I was slighted and mislead during the repair process. They asked me to come to the shop several times when they had questions about things any qualified mechanic should have known. If you take your bike here for repair you will regret it.
