I ordered a Spikes Battle Trigger from AIM and received the shipping notice on 04-05-2011 that the trigger shipped via USPS First Class Mail. As of today I still have not received the trigger. I know the postal service and be slow at times but it doesn't take 10 days for first class mail to go from Ohio to Indiana.
I called AIM to let them know that I still have not received the trigger. They are sending me out a replacement today via UPS. All they asked is if I do receive the other trigger to call them and to either have it sent back or I can purchase it at a discount! Now that is customer service. Never did they hesitate on what that were going to do for me and the call lasted barely 5 minutes!
a BIG for AIM!
I called AIM to let them know that I still have not received the trigger. They are sending me out a replacement today via UPS. All they asked is if I do receive the other trigger to call them and to either have it sent back or I can purchase it at a discount! Now that is customer service. Never did they hesitate on what that were going to do for me and the call lasted barely 5 minutes!
a BIG for AIM!