Review: Maxpedition Gear Retractor

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  • esrice

    Certified Regular Guy
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    Jan 16, 2008
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    At work I carry a few keys, one being a keycard that gives me access to many different rooms. As I use the keycard frequently I like to have it attached to a retractable lanyard. This allows me to quickly use the keycard and "dispose" of it without having to be in and out of my pockets a billion times each day.

    For the past several years I've simply used the cheapie ones that come in a 6-pack from the office supply store. They worked OK, but their one downfall was that I was replacing one every few months. They may be inexpensive at first, but after a while it adds up.

    INGOer Roadie works with me in the same office so there are times when he's the one using the same set of keys. He shared in my frustration. So we went looking for a solution.

    After a few minutes of online searching we came across several different options. Many of them, however, resembled something a maintenance person would carry. They looked well-built, but we needed something that would blend better into a business-casual atmosphere. We were looking for something subdued-- not a huge shiny chrome keychain.

    We were looking for something with these features:

    • Not too large in size
    • Subdued coloring and appearance
    • Could be clipped to a belt
    • Long enough to use with keycard
    • Tough winding mechanism that won't wear out after repeated use
    • Able to support a keycard and a few hard keys
    Then a familiar name caught our attention-- Maxpedition. Turns out they call them "gear retractors". Made by another company (T-Reign) and branded by Maxpedition, these looked promising.

    The Maxpedition Gear Retractors come in 3 different sizes-- Small, Medium, and Large. The Large and Medium retractors are offered with 3 different clip choices (belt clip, snap ring, velcro strap). Each size also has a slightly different length of cord and pull weight. Available colors are black, green, and khaki. They all feature a Kevlar tether, QD functionality, and stainless-steel hardware (I'm still trying to figure out how to use this on my rifle :D)

    For our uses we picked the Small retractor with a belt clip in Black. I ordered direct from Maxpedition and the shipped price was $20.xx.

    For more information on Maxpedition's Gear Retractors, check out this link:

    Gear Retractors - MAXPEDITION HARD-USE GEAR Tactical Nylon Gear for Military, Law Enforcement, Tactical Concealed Carry; Tailored to Perform Tactical


    Maxpedition_Tactical_Gear_Retractor.gif


    You can also order them directly from T-Reign, although I don't care for the logo they plaster on theirs.

    T-REIGN retractable gear tethers - T-REIGN Outdoor Products

    I received my Gear Retractor from Maxpedition in about 3 business days. It was well-packaged, and came with their latest catalog.

    20130207_151812.jpg


    In comparison to the retractor I was using previously, there is no comparison.

    20130207_152056.jpg


    To load it up you first detach the QD section, then slip one side of the braided steel cable out from the bottom. Then attach keys, a flashlight, folding knife, GPS, handheld radio, whatever. Slip the cable back into place and then hook the two pieces back together. Viola!

    Retractor013.jpg


    Retractor011.jpg


    Retractor007.jpg


    Retractor004.jpg


    The tether is 24" long, which is just long enough to comfortably use the keycard in a door lock. While this is long enough for our purposes, I would recommend the longer tether of a Medium or Large if one was using it with something other than keys.

    Retractor012.jpg


    The belt clip is designed well and is quite stout, although you will notice a slight amount of wear on it already.

    Retractor009.jpg


    Retractor014.jpg


    Not only has the belt clip itself worn, but it has worn the finish on both of our belts. To be fair, the old style retractor did the same thing.

    Retractor015.jpg


    Now the clip has 360-degree movement, which allows the retractor body to swivel around when in use. This reduces the wear on the tether and allows for a smooth draw and release.

    Retractor016.jpg


    Retractor017.jpg


    We knew bwframe was going to bring this up, so we went ahead and also tried the retractor with a flashlight and folding knife attached to a pack.

    The added weight of these items did tax the retractor just a tiny bit more. Still workable, but if we pulled the flashlight all the way out and released it would not seat back the entire way. Close, but not quite all the way.

    Retractor019.jpg


    Retractor020.jpg


    While the belt clip is great for using on a belt, Maxpedition offers more secure alternatives for attaching a retractor to a pack-- like a snap ring or velcro strap. But even with the belt clip attachment we were surprised how well the retractor stayed in place.

    Retractor021.jpg


    Retractor022.jpg


    At $20-30 each (shipped) having several could get pricey. But having one or two for those items that you need to keep in reach during times when hands are at a premium, the Maxpedition Gear Retractors are a neat piece of gear.

    Many thanks to Roadie for collaborating on this review, from concept to picture-taking. :ingo:
     

    perry

    Master
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    Nov 18, 2010
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    Fishers, IN
    I have a similar lanyard for my security card at work, and I'm going through doors many times a day. I wear out a lanyard similar to your old one every few months, but my company provides them to us at the security office. It's usually the plastic part that snaps on to the badge that gets brittle and rips, but I've broken a couple cords.

    I kept mine on my front belt loop and I've managed to wear out a couple loops (which basically ruins the pants) over the years just from taking the lanyard on and off each day. I started keeping the lanyard clipped to the pants' waist, under the belt. The belt holds it tight and I've yet to have a problem with it working loose. You'd lose the swiveling of the new lanyard, but if you keep it up front you probably wouldn't miss it. And you wouldn't keep damaging your belt. I'll think about one of these just because I'm annoyed at having to go visit the security office every couple months.
     

    Roadie

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    Feb 20, 2009
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    Beech Grove
    Never thought I would be part of a "Tactical Office Supply" review. :)

    It is amazing how much difference a little upgrade like this can make. The old style key retracter was loose on the belt, and prone to sliding around, as well as sliding off when you sat down and caught it on the arm of a chair. The old style one also had such a weak "pull", that if you caught the keys on anything, even a fold in your pants leg, it would stop it dead in its tracks.

    This new one is much more secure. It easily goes on and off the belt when you want, but will not come off without using a finger to push back the belt flange. While we use this for just keys, I can think of all kinds of uses for it, especially the bigger/stronger models.

    While it probably wasn't designed with this use in mind, it does the job very well, and I am sure it will last MUCH longer than the cheapie ones we used to use, so in the long run, the price should be justified.
     

    chuddly

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    Jan 17, 2012
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    Eminence, IN
    Im in the same boat as you guys. I am in IT where i work so I carry many keys to get into doors that most people are not allowed plus key fob (same purpose as your cards but they dont wear out) and ID badge and all that good stuff. I went with the medium one because of the added length of pull because some of my switch cabinets are slightly higher. I also did the latch type because i rarely wear belts. Thanks for the review guys. Im sure this will make it much better for me
     

    chuddly

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    Eminence, IN
    Curious to hear your thoughts after you've tried it.

    Ill post back in here once i test with it for a couple days. I think it was supposed to show up yesterday but the snow plow knocked my mail box down so they mail man didnt leave anything.

    I thought about ordering the large because i liked the reach of that even more...but upon looking at the size of it and i dont actually "NEED" that much extra reach i just went with the medium.
     

    chuddly

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    Jan 17, 2012
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    Eminence, IN
    well my medium one came it. I was a little concerned about the size of it when I opened up the box. Buts its not bad at all once i put it on and am wearing it around. Im REALLY glad i went with the medium one actually because the length of pull on it is exactly the length of what my arm can reach so its PERFECT. Here is a picture....excuse the messy office and the jeans and such...its casual day and im swamped here.
    20130301_0611321_zps5fbd25c8.jpg
     

    esrice

    Certified Regular Guy
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    UPDATE

    After 5 months of continuous use the cords on the Gear Retractor have come unraveled. Some are still attached so the unit still works, but I'll need to trim the broken ones.

    rc7fh5.jpg


    I've emailed Maxpedition in hopes that they'll send us a new lower half. I'll update this thread when I receive a response.

    I still like the Gear Retractor, but was definitely surprised to see it coming apart. The retraction force, the cable, and the upper unit are still working just fine.
     

    esrice

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    I've emailed Maxpedition in hopes that they'll send us a new lower half. I'll update this thread when I receive a response.

    I got a response back today and I was REALLY impressed with the level of customer service I received. They listened to my issue and have already sent out the replacement part I requested.

    +1 Maxpedition!

    Maxpedition Rep said:
    Dear Mr. Rice,

    Thank you for contacting Maxpedition regarding your Maxpedition gear. We are sorry to hear that the product lacked the quality you have come to expect from Maxpedition and we do appreciate you are bringing it to our attention, so we have the opportunity to serve you even better.

    I understand that the wire has frayed on your gear retractor.

    Please be assured that we have reported this incident to our quality assurance department and that they are implementing measures to ensure that this situation does not recur. We are truly sorry that you were unable to enjoy your Maxpedition gear as a result.

    We can send you a replacement part for your gear retractor. We will ship our replacement part to the address shown below.

    XXXXXXX


    You will receive tracking information for your replacement part by the end of the business day.

    We hope that you will give us another chance to provide you with the quality gears you deserve and that all your future encounters with Maxpedition hard-use gears bring you pleasure.

    Our goal is to provide the best customer service to our valued customers. With each improvement, we hope to reach our goal of total customer satisfaction, and we thank you for doing your part to help us reach this goal.

    Please accept our sincerest apologies for the inconvenience.

    Thank you again for being a valued Maxpedition customer.


    Best Regards,
    Analissa Mejia

    Orders Processing and Customer Service Specialist
    MAXPEDITION HARD-USE GEAR




     

    esrice

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    Seriously I wish every customer service rep was this enthusiastic.

    esrice said:
    Maxpedition Rep said:
    Hello Mr. Rice,

    Your Very Welcome! J

    Thank you so much for your compliments, this really inspires us to offer even better service to our valued customers.

    Please feel free to contact me if I can be of further assistance.

    Thank you again. Have a great day!


    Best Regards,
    Analissa Mejia

    Orders Processing and Customer Service Specialist



    Analissa,

    Thanks so much for your response. I truly appreciate your efforts and the quality of your customer service. I've made sure to pass along my report to others so they see how Maxpedition treats its customers.

    You've got a customer for life,

    Evan Rice


     
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