Help: Need Kubota Mechanic

[natdscott]

Hey all,

We have a bit of a situation with a small Kubota tractor that has turned into 4+ months of horsesh**.

Been promised, re-promised, re-re-promised completion dates, delivery dates, had the tractor delivered back to us one time damn near a month ago only to find they not only did not fix one problem, but obviously didn’t check their work at all. Got delivery call today, driver begins to load, finds pool of fluid under machine..on their own lot..again.

Paid the first bill, in advance of actual FIRST delivery, probably 2 months ago. Just got a bill in the mail for same.

Principals seem interested in project completion but only deliver hot air, incompetent work, and broken promises.

So we’re pretty well done with this ****. It’s very nearly at my “ET phone Attorney” level at this point, due to lost work, opportunity cost, and literal thousands in real cost due to the continuing saga of the missing tractor.

Anybody have a Kubota shop in central Indiana with an excellent service department and staffing to correctly handle jobs in a reasonable timeframe?

Thanks,
-Nate

 

[rem788]

I purchased a Kubota L3901 from Edwards Equipment in Danville. I was pleased with the transaction. I have purchased some parts from them but have not had them perform any service. You might check with them.

 

[IndyDave1776]

Hey all,

We have a bit of a situation with a small Kubota tractor that has turned into 4+ months of horsesh**.

Been promised, re-promised, re-re-promised completion dates, delivery dates, had the tractor delivered back to us one time damn near a month ago only to find they not only did not fix one problem, but obviously didn’t check their work at all. Got delivery call today, driver begins to load, finds pool of fluid under machine..on their own lot..again.

Paid the first bill, in advance of actual FIRST delivery, probably 2 months ago. Just got a bill in the mail for same.

Principals seem interested in project completion but only deliver hot air, incompetent work, and broken promises.

So we’re pretty well done with this ****. It’s very nearly at my “ET phone Attorney” level at this point, due to lost work, opportunity cost, and literal thousands in real cost due to the continuing saga of the missing tractor.

Anybody have a Kubota shop in central Indiana with an excellent service department and staffing to correctly handle jobs in a reasonable timeframe?

Thanks,
-Nate

Avoid dealerships with Scottish surnames, especially that really large one.

 

[WhitleyStu]

We bought a new BX2230 in 2005 and had it into More's in Columbia City several times and service was excellent. Last September traded in the BX2230 for a new B2601 at More's. Great experience with trade in of BX2230, price on new B2601 and new B2601 setup and delivery. I also buy all my filters and oil from More's Farm Store. I know it is a little far north for you, but great service on all fronts.

 

[patience0830]

Jacobi Sales in Seymour put a clutch in my L4400 and the only holdup was the shop that turned the flywheel. Work was satisfactory and communication was good.

Who is working on yours?

 

[indyjohn]

Jacobi Sales in Seymour put a clutch in my L4400 and the only holdup was the shop that turned the flywheel. Work was satisfactory and communication was good.

Who is working on yours?

How many hours did you get out of that clutch before you replaced it?

 

[patience0830]

How many hours did you get out of that clutch before you replaced it?

Bought the tractor used so no idea.
Wait. You said hours. I've never really looked at the meter. Don't know.

 

[natdscott]

Jacobi Sales in Seymour put a clutch in my L4400 and the only holdup was the shop that turned the flywheel. Work was satisfactory and communication was good.

Who is working on yours?

Well, I’d prefer not to say. Not my style, but I’ll not be doing more business with them except Stihl stuff.

Thanks for the replies everybody! I knew some of you would have had good experiences elsewhere..I’m looking into at least one local-ish option. Even if I had to transport the tractor an hour or more away, fir a good service shop, I’d do it to prevent this situation.