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  • Aszerigan

    Grandmaster
    Industry Partner
    Rating - 100%
    335   0   0
    Aug 20, 2009
    5,542
    113
    Bean Blossom, IN
    Phone rings eleven times, then goes to busy signal. Website contact link is broken.

    Says lead times are 1 week, finally got through and "now it's 4-5 weeks, you know, but we have no way of updating the website." Really guys?

    Would have just ordered from stocking dealers had they been upfront about it. Posting this for anyone expecting a prompt shipment from them. Not gonna happen.
     
    Last edited:

    WebSnyper

    Time to make the chimichangas
    Rating - 100%
    58   0   0
    Jul 3, 2010
    15,613
    113
    127.0.0.1
    Phone rings eleven times, then goes to busy signal. Website contact link is broken.

    Says lead times are 1 week, finally got through and "now it's 4-5 weeks, you know, but we have no way of updating the website." Really guys?

    Would have just ordered from stocking dealers had they been upfront about it. Posting this for anyone expecting a prompt shipment from them. Not gonna happen.

    Will they not cancel the order? Sounds like a call your credit card company and dispute it, if they already charged your card.
     

    Cameramonkey

    www.thechosen.tv
    Staff member
    Moderator
    Site Supporter
    Rating - 100%
    35   0   0
    May 12, 2013
    31,847
    77
    Camby area
    Will they not cancel the order? Sounds like a call your credit card company and dispute it, if they already charged your card.


    This.

    Cancel and reorder elsewhere.

    Im in a similar boat. Quantum radio. Cant reach them to fix an order. Took them 2 days to ship, and they shipped even though I emailed and told them not to yet because I ordered 2 of something instead of 1. And let them know that I had a second order to place over the phone. No call, no email, and shipped out the wrong qty order anyway. And its not a big ticket item... just small enough not worth shipping back. ($14) And I made it clear they wouldnt lose any money by doing right. Now I have $75 to spend elsewhere because I really dont want to deal with them now.
     

    fullmetaljesus

    Probably smoking a cigar.
    Rating - 100%
    6   0   0
    Jan 12, 2012
    5,878
    149
    Indy
    It's possible they have their website worked contracted out to another shop that has shut down due to covid or perhaps their contract ended and no they lack the ability to do updates.
     
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