Not all techs are good.
Some are just sales people. (And really bad at that too)
Mom and pop shops can be just as bad as big name shops. If they know they are there after another company they may actually do the correct work... or they may try to screw you to gain a customer since they are...
I still have lump coal from the original bag I bought whe I got my Kamado. If I would have used my old webber ad much as I do the kj, I know the twin pack of charcoal would have been used twice over easily.
I have also seen a couple of highly ratwd electeic coal starters. I just use the...
I work in a big name shop. I know our prices are... well... they match the name.
I know some brothers, a man, and a couple other outfits that typically come in higher.
We are usually within a few dollars of another company either over or under.
Glad I got into the trade.